Kylie Jenner’s cosmetics firm has warned customers of a “security breach” with Shopify – the firm which runs its e-commerce platform.
In a statement on its website, the company said the incident affected names, addresses, emails, product orders, and even the last four digits of the credit card for potentially impacted customers.
According to reports, Shopify said it was the result of two rogue support team members engaging “in a scheme to obtain customer transactional records of certain merchants”.
The Jenner Cosmetics statement to customers added: “Your trust is so important to us and we wanted to let you know we’re working diligently with Shopify to get additional information about this incident and their investigation and response to this matter.
“Although their investigation is ongoing, Shopify has assured us that they have implemented additional controls designed to help prevent this type of incident from recurring in the future.
“Based on the investigation to date, we are confident that our customers can continue to shop on our website.”
The breach is believed to have happened between 15 August and 15 September 15, 2020.
Shopify has brought in an outside forensic investigation firm to assist them and has reported the incident to the FBI and other international agencies.