BBC Business News Articles

British Airways fined £20m over data breach

British Airways fined £20m over data breach

“When organisations take poor decisions around people’s personal data, that can have a real impact on people’s lives. The law now gives us the tools to encourage businesses to make better decisions about data, including investing in up-to-date security,” said Information Commissioner Elizabeth Denman.

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John Lewis chairman Sharon White targets new services to deliver growth

John Lewis chairman Sharon White targets new services to deliver growth

John Lewis is set for a big shake up. The 91-year-old partnership, which includes Waitrose, has seen a slump in profits and has been forced to cancel the staff bonus for the first time since 1953. With more shoppers having moved online during the pandemic, John Lewis is now looking to offer more virtual services to reach new customers and aims to do 70% of its business online. But it is also banking on a range of new services to deliver growth, from renting furniture to becoming a residential landlord, and sees an increasing shift from retail sales to services, eventually seeing 40% of its profits coming from such provision. In her first broadcast interview, the chairman Sharon White, has been speaking to our business correspondent Emma Simpson.

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'I'm sick of influencers asking for free cake'

'I'm sick of influencers asking for free cake'

Aisha has been offered paid sponsorship deals by big online fashion brands, which she turned down for ethical reasons. This, she says, is what helps a successful influencer to be authentic, and followers appreciate that honesty. If a big brand does something she doesn’t agree with, she chooses not to work with them. With no financial commitment between them, that’s easier to do.

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